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WHERE THE FIRST THING WE BUILD IS TRUST

Insurance Claims in Calgary

CPR Group Ltd helps Calgary homeowners and property managers file, document, and settle roofing insurance claims, from hailstorm damage and wind-lifted shingles to tree strikes and ice dam leaks. Our HAAG Certified Inspectors produce the adjuster-grade documentation insurance companies require, and our crew handles the repairs once the claim is approved.

Every CPR Group insurance claim project starts with a written inspection report so you know exactly what you're filing for before you pick up the phone.

Roofing in progress in Calgary by CPR Group Ltd after a roof insurance claim

CPR Group Ltd: your top choice for Calgary roofing, restoration & exteriors

Since 2007, CPR Group Ltd has served Calgary and Southern Alberta with full-service roofing, property restoration, and exterior renovations.

  • AARA Alberta Allied Roofing Association member
  • BBB A+ accredited business
  • ACSA SECOR safety certified
  • Malarkey Certified Pro Contractor

Discover CPR Group's comprehensive insurance
claim solutions

We offer comprehensive roof insurance claims services to help Calgary residents and businesses navigate the complexities of filing and managing insurance claims:

4.7 / 5 · Excellent
Based on 36 Google reviews
Before and after roof vent repair documentation for an insurance claim by CPR Group Ltd

Damage assessment:

CPR Group's HAAG Certified Inspectors perform a full roof inspection, test squares, photo documentation, measurements, and assessment of shingles, flashings, metal components, and rooftop penetrations, producing a damage report insurance adjusters recognize.

Documentation and reporting:

Our inspection produces a written scope of work, full photo set, measurements, and supporting notes in a format insurance companies require. This documentation protects you whether the claim is straightforward or disputed.

Claim filing assistance:

CPR Group walks you through the filing process, what to submit, what your adjuster will ask for, and what timelines to expect, so you're not navigating the insurance system alone.

Insurance negotiation and supplements:

When the adjuster's initial estimate misses damage we've documented, CPR Group provides the supplemental documentation needed to get the missing items covered, photos, measurements, and manufacturer specifications supporting the supplement.

Repair and restoration:

Once the claim is approved, CPR Group's crew performs the repairs or replacement to manufacturer specification and Alberta building code. You get one contractor for inspection, documentation, and the work itself, not a chain of handoffs.

Since 2007

18+ Years of
Insurance Claim Experience in Calgary

CPR Group Ltd, BBB A+ accredited Calgary roofers since 2007, has helped Calgary homeowners and property managers through thousands of roofing insurance claims, through Alberta's biggest hailstorms, wind events, and heavy snow seasons. Our HAAG Certified Inspectors produce adjuster-grade damage reports (test squares, photo evidence, and written scopes) that insurance companies accept, and CPR Group works directly with your insurance adjuster through the claims process. We don't take a deposit on insurance work, we don't chase storms, and we don't pressure you into replacing a roof that can be repaired.

Work in progress on a new roof installation by CPR Group Ltd
Roofing project in Calgary by CPR Group Ltd

Every CPR Group insurance claim project is backed by $5 million in commercial general liability coverage through Federated Insurance, membership in the Alberta Allied Roofing Association (AARA) since 2021, active WCB-Alberta coverage since February 2013, and a BBB A+ accreditation held continuously since July 2015. CPR Group serves Calgary, Airdrie, Okotoks, Chestermere, Strathmore, Red Deer, Lethbridge, Medicine Hat, Brooks, and High River.

Our Process

How to Protect Yourself on a Calgary Roof Insurance Claim

01

Get your own inspection before the adjuster arrives.

An independent HAAG-certified inspection from a local contractor, separate from your insurance company's adjuster, gives you a parallel record of the damage. If the adjuster's estimate misses something, you have documentation to support a supplement request.

02

Avoid door-knockers after a storm.

Storm-chasing contractors appear in Calgary neighbourhoods within days of major hail events. Verify any contractor has a City of Calgary business licence, WCB-Alberta coverage, commercial general liability insurance, and an Alberta Allied Roofing Association membership before signing anything.

03

Document everything yourself, too.

Take your own photos of damaged shingles, dented gutters, damaged outdoor furniture, hail-marked decks, broken flower pots, and interior water staining. Your claim gets stronger with every documented piece of collateral damage.

04

Ask about Class 4 impact-rated upgrades.

Many insurance carriers offer premium discounts for Class 4 impact-rated shingles. If you're replacing the roof anyway, it's worth asking your insurer whether the upgrade cost is partially covered or whether it qualifies for a long-term premium reduction.

Our Partners

Brands & companies we work with

You get only the best! CPR Group Ltd. doesn't cut corners. Leverage our network to get the best exterior products, shingles, shakes, roof tiles, slate, and flat roofing products, backed by a manufacturer warranty and roofing installation by journeymen roofers.

  • Owens Corning roofing supplier
  • IKO roofing supplier
  • Malarkey roofing supplier
  • BP Canada roofing supplier
  • James Hardie siding supplier
  • Soprema flat roofing supplier

FAQ

Frequently Asked Roof Insurance
Claim Questions

Find answers to commonly asked questions about our roof insurance claims process.

What types of roof insurance claims do you handle?

CPR Group handles hail damage claims, wind damage claims, storm damage claims, tree strike damage, ice dam leak claims, and collapse claims from snow loading. Our HAAG Certified Inspectors produce documentation for residential and commercial insurance claims across Calgary and Southern Alberta.

How do I protect myself from storm-chasing contractors?

Avoid unsolicited door-to-door contractors. Verify any contractor has a current City of Calgary business licence, $5 million in commercial general liability insurance, and active WCB-Alberta coverage. The Alberta Allied Roofing Association (AARA) is a good starting point for finding vetted local contractors, CPR Group has been an AARA member since 2021.

Should I repair or replace my hail-damaged roof and siding?

That depends on the extent of the damage. A full HAAG-certified inspection will determine whether targeted repairs are sufficient or full replacement is warranted. Replacement typically comes with longer manufacturer warranties and longer labour warranties, while repairs are less expensive but cover a smaller footprint. If insurance is covering the work, replacement is often the better long-term call.

How can I save money on future insurance premiums with hail-resistant upgrades?

Class 4 impact-rated shingles and impact-rated siding systems can qualify for insurance premium reductions in Alberta. Malarkey Class 4 shingles (CPR Group is a Malarkey Certified Pro Contractor) carry the highest UL 2218 impact rating available. Ask your insurance carrier about Class 4 upgrade discounts, many Alberta homeowners are eligible without realizing it.

How long have you been in business?

?" CPR Group Ltd has operated as a Calgary roofing contractor since 2007, 18+ years of continuous service, including roofing insurance claim work through every major hailstorm Calgary has taken.

What immediate steps should I take after hail damage?

File an insurance claim promptly. Document all damage, roof, siding, gutters, outdoor furniture, decks, flower pots, railings, window screens, anything outside. Cover interior leaks with tarps or containers. Then schedule a HAAG-certified roof inspection from a local contractor so you have independent documentation before the insurance adjuster arrives.

Are you licensed and insured?

Yes. CPR Group Ltd holds a current City of Calgary business licence and carries $5 million in commercial general liability coverage through Federated Insurance. Our WCB-Alberta coverage has been active since February 2013. Certificates of insurance and WCB clearance letters are available on request.

Do you assist with the entire roof insurance claim process?

Yes, we assist with every step of the roof insurance claim process, from initial assessment to final repairs.

How long will I have to wait for repairs in Calgary?

Due to high claim volumes, non-emergency repairs may face delays. Contractors prioritize safety hazards like broken skylights and windows. Quality work takes time, so maintain regular contact with your contractor for updates.

What if my insurance coverage falls short?

Options include self-financing, contractor payment plans, or financing services. Consider upgrading to more durable products with available incentives. Avoid insurance policies that depreciate roofing and siding values, as these are major cost items.

Ready to file your claim ?

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